Kraken Support Center
Guiding You Every Step of Your Trading Journey
At Kraken, our priority is delivering exceptional support. Our expert team is here to answer your inquiries and resolve any issues, helping you trade confidently and efficiently.
Get in Touch with Our Support TeamMultiple Ways to Contact Us
Live Chat
Reach out to Kraken any time through various channels for assistance.
Start a Live Chat NowPhone Support
Dependable support for urgent and complex issues, available Monday to Friday from 9 AM to 6 PM (EST) at Kraken.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for latest updates, useful tips, and support resources.
Follow UsHelp Center
Browse our comprehensive collection of educational resources, tutorials, and how-to guides.
Visit Our Support CenterCommunity Forum
Join a community of traders, share insights, and find answers to common questions.
Become a Member TodayContact Us Anytime for Support
Live Chat
24/7
Our support team is available 24/7 to assist you promptly
Email Support
Dedicated to Providing Timely Assistance
We respond promptly during regular business hours.
Phone Support
Pursue your financial objectives with assurance
Assistance tailored to your schedule and needs
Help Center
Always available
Receive prompt assistance whenever needed.
Quick Access to Customer Support
1. Log In
Log into the Kraken platform using your credentials.
2. Visit the Help Center
Locate the "Support" or "Help" section, usually found at the bottom or in the main menu.
1. Choose Your Preferred Contact Method
Access live chat, email, phone support, or browse self-help articles based on your preference.
4. Provide Details
Provide your account details and describe your issue for quicker assistance.
Explore our dedicated Solo Solutions platform for seamless and efficient trading experiences.
Help Center
Explore our extensive knowledge hub with detailed guides and expert insights.
Access ResourceCommunity Forums
Connect with fellow traders and share strategies within our community.
Access ResourceMaximize Your Returns with Our Expert Support Team
Describe your issue in detail, including relevant data, for faster assistance.
Provide essential details: account information and /images if needed to facilitate support.
Choose Your Contact Method: Use live chat for immediate help or email for detailed inquiries.
Check out our Support Center for quick troubleshooting tips before reaching out.
Prepare your account credentials, transaction IDs, and relevant screenshots for prompt assistance.
Follow-up: If your issue isn't resolved quickly, reach out to support through the same or different contact methods.